Google review reply generator: free and personalised.
Paste a customer review below, or several at once. The AI writes a professional reply to each, specific to what the customer said, in the language the review was written in. With a translation so you can check every word.
Free, no account needed. Up to 10 replies a day per visitor.
How to reply to a Google review (the right way)
Replying to reviews is not politeness, it is marketing: your answer is read by every future customer who checks your page. Three rules make a reply work.
1. Address the specific point, never paste a template
Name what the customer mentioned: the wait at the entrance, the cold welcome, the great guide. A generic reply signals that nobody actually read the review.
2. Acknowledge without grovelling, promise nothing you have not decided
Thank them, admit the problem in one sentence, say it has been passed on. No long excuses, no invented compensation, no measure you have not decided.
3. Reply in the customer's language
A Spanish visitor who reads your reply in Spanish feels heard, and so does the next Spanish-speaking visitor scrolling your page. That is exactly what this generator does automatically.
Example replies to Google reviews
“45 minutes between starter and main course, and nobody came to apologise. The food was good but the evening was ruined.”
“Spotless room, quiet at night, and the receptionist gave us the best restaurant tip of the whole trip.”
“Great pool and friendly staff, but the sanitary block really needs a refresh.”
123Hector does this for every new review, automatically.
No more copying reviews here one by one: every new Google, Tripadvisor or Yelp review arrives with its reply already written. These are the real screens, on a fictitious venue, ACME Corp.
The reply is already under the review
- Written like the replies you already publish: your greeting, your sign-off, your way of addressing customers.
- In the customer's language, with a translation so you never publish what you cannot read.
- Copy, then reply on Google: the reply page opens with the text ready to paste.
A bad review? You know the same day
- The day a review of 3 stars or less is imported, one email with the review and the link to its reply.
- Answer within the day: the next customers read your reply right under the review.
All your reviews still unanswered, with their replies written
The free audit reads your recent Google reviews, sorts them by subject and writes the reply to every one still unanswered. No account, no card.
What your customers complain about, and the replies already written
- Your recent Google reviews sorted by subject: what is criticised, what is appreciated, and in how many reviews.
- Click a subject to read the reviews behind it.
- Every review still unanswered gets its reply, in the customer's language, with a translation to check it.
Questions about this tool
Is it really free?
Yes. The generator is free and requires no account. It writes up to 10 replies a day per visitor, because each reply has a real cost on our side.
Can I reply to several reviews at once?
Yes: choose “Several reviews” and paste up to 10 reviews one after the other, with an empty line between two. The list of the reviews found shows before anything is written; then each reply arrives under its review, in its own language, with its own Copy button.
Which languages does it handle?
The reply is written in the language of the review: French, English, Spanish, German, Italian, Dutch and more. If that is not your language, you also get a translation to check it.
Can I edit the reply before publishing?
Always. Copy it, adjust anything you like, then paste it as your answer on Google. The reply is a solid draft, you stay the author.