Fairguest and 123Hector both deal with your online reviews, each in its own way. Here is what each one does, for whom and at what price, from their public pages, so that you can choose. Or see what 123Hector finds in your reviews, free, with the audit.
Free, no card Public reviews only Results delivered by email
Your free audit
Type your venue's name: 123Hector reads its Google reviews and emails you the audit a few minutes later.
123Hector and Fairguest side by side
123Hector
Fairguest
What it is
A French tool that reads your Google, Tripadvisor and Yelp reviews, says what to fix first, compares you with the venues around you and drafts a reply to every review in your voice.
A French e-reputation platform for tourism, made by Raccourci Agency, taken up mostly by tourist offices and destinations, which offer it to their professionals.
For whom
Visitor attractions and leisure venues, and the hotels, campsites and restaurants around them.
Tourist offices and tourism bodies, and the accommodation, restaurants and activities of their area.
Price
€29 excl. VAT a month for 1 venue, €69 for 5, €199 for 10. Monthly, no commitment, 14-day trial without a card.
Depends on your area: several tourist offices give their professionals free access to a dashboard.
Your reviews
Each review sorted into subjects, a reply drafted in your voice, an alert for every review of 3 stars or less, reviews that look fake flagged.
Reviews from more than 20 platforms, AI analysis of French reviews, and a free dashboard for professionals to follow their rating and reply.
Getting reviews
A free review link and QR code; three QR stickers offered with the subscription, leading to the same page for every customer, with Google and Tripadvisor.
A widget shows your rating and reviews on your own website.
Choose Fairguest if…
Your tourist office offers it: start there, it often costs you nothing.
Your guests review you on Booking and other booking platforms as much as on Google.
Choose 123Hector if…
You want every review's reply drafted in your voice, and an alert the day a bad one arrives.
You want to compare yourself with the venues around you, by name, and know what to fix first.
The two can live side by side: 123Hector does not replace your tourist office's tool.
123Hector
What 123Hector does with your reviews
The venues around you, read every night: their rating, their pace of reviews, their replies, and what their customers complain about next to yours.
A Monday email with what to do first, an alert the day a bad review arrives, a monthly report in PDF.
A reply drafted for every review, in its language and your voice, published on Google in one click once your listing is connected.
Hector answers your questions about your reviews in your own words; every figure is computed from them.
Reviews that look fake are flagged, with the facts to report them to Google.
What this page says about Fairguest comes from its public pages and the sources below, read on Oct. 21, 2026. Has something changed, or is something wrong? Write to contact@123hector.com and we will correct it.
