Guest Suite alternative: 123Hector or Guest Suite?
Guest Suite and 123Hector both deal with your online reviews, each in its own way. Here is what each one does, for whom and at what price, from their public pages, so that you can choose. Or see what 123Hector finds in your reviews, free, with the audit.
Free, no card Public reviews only Results delivered by email
Your free audit
Type your venue's name: 123Hector reads its Google reviews and emails you the audit a few minutes later.
123Hector and Guest Suite side by side
123Hector
Guest Suite
What it is
A French tool that reads your Google, Tripadvisor and Yelp reviews, says what to fix first, compares you with the venues around you and drafts a reply to every review in your voice.
A French customer experience platform: review collection, satisfaction surveys and NPS, review and listing management.
For whom
Visitor attractions and leisure venues, and the hotels, campsites and restaurants around them.
Hotels, campsites, local services and multi-site networks, according to its pages.
Price
€29 excl. VAT a month for 1 venue, €69 for 5, €199 for 10. Monthly, no commitment, 14-day trial without a card.
No public price list in the sources we read: ask the publisher.
Your reviews
Each review sorted into subjects, a reply drafted in your voice, an alert for every review of 3 stars or less, reviews that look fake flagged.
Reviews and listings in one interface; its blog says it fetches reviews from more than 70 platforms (Google, Booking, Tripadvisor…).
Getting reviews
A free review link and QR code; three QR stickers offered with the subscription, leading to the same page for every customer, with Google and Tripadvisor.
Satisfaction surveys sent by email, SMS, QR code, NFC or tablet, which can start from business software such as a hotel PMS and, it says, feed reviews published on Google and 10+ platforms.
Choose Guest Suite if…
You run a hotel or a campsite and want a survey sent after each stay from your PMS.
Satisfaction surveys and NPS matter to you as much as public reviews.
You want the reviews of many booking platforms in one place.
Choose 123Hector if…
You run a visitor attraction or a leisure venue and want to know what to fix first, subject by subject.
You want to see where you stand against the venues around you, by name.
You want a public price, no commitment and a trial without a card.
123Hector
What 123Hector does with your reviews
The venues around you, read every night: their rating, their pace of reviews, their replies, and what their customers complain about next to yours.
A Monday email with what to do first, an alert the day a bad review arrives, a monthly report in PDF.
A reply drafted for every review, in its language and your voice, published on Google in one click once your listing is connected.
Hector answers your questions about your reviews in your own words; every figure is computed from them.
Reviews that look fake are flagged, with the facts to report them to Google.
What this page says about Guest Suite comes from its public pages and the sources below, read on Oct. 21, 2026. Has something changed, or is something wrong? Write to contact@123hector.com and we will correct it.
